Now that your projects are active, coming to an end, or completely finished, it’s time to analyze or moderate the feedback and input that came in. In this course block, we’ll focus on analyzing qualitative and quantitative data and explore how to measure the impact of your engagement project.

Did you reach your goals? Can technology help you in evaluating the success of your project? And will the project eventually influence the decision you wanted to make?

Great insights with professional feedback and analysis

This course block is divided into two modules:

D1 - Feedback

This module introduces you to the tools you can use to evaluate the effectiveness of different ways of measuring public engagement. We’ll dig deeper into how to effectively provide feedback after a live engagement project. And we'll explain why feedback on the outcomes of an engagement project is so important. We’ll also show you where automations can help you close  feedback loops. 
Go to module D1

D2 - Analysis and evaluation

It’s time to reap the benefits of all the work you've put into your engagement project since the beginning. You’ll now learn how to integrate qualitative and quantitative analyses into your report and how technology can help interpret key trends and topics. To develop systematic processes for evaluating and improving your digital participation projets, it’s important to always measure the impact they had. This module is all about analyzing, measuring, and reporting the decision back to your participants. 
Go to module D2
D1

Feedback

This module introduces you to the tools you can use to evaluate the effectiveness of different ways of measuring public engagement. We’ll dig deeper into how to effectively provide feedback after a live engagement project. And we'll explain to you briefly why feedback to participants on the outcomes of an engagement project is so important. We’ll also show you where automations can help you in closing the feedback loop.
Activity 1 -
Read article: the importance of sharing results
Activity 2 -
Watch this inspiring case study of London Borough of Newham
D2

Analysis & Evaluation

It’s time to reap the benefits of all the work you've put into your engagement project since the beginning. You’ll now learn how to integrate qualitative and quantitative analyses into your report and how technology can help interpreting key trends and topics. To develop systematic processes for evaluating and improving your digital participation projects, it’s important to always measure the impact they had. This module is all about analyzing, measuring, and reporting the decision back to your participants.
Activity 1 -
Read article: how do you measure impact?
Activity 2 -
Take a quick quiz on how to analyze
Activity 3 -
Learn more: measuring impact in civic tech
Activity 4 -
Understand what your participants are talking about with Insights